Lead your Customers towards Experiences that are truly memorable
If you are actively involved in sales, you probably have personal experience of how much customer expectations have changed...
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Proximity and Distance in Customer Relationships
Today I am going to consider the question of how we can gain customers’ trust and thus strengthen our...
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Do you feel connected to your customers?
Feeling connected to other people is a basic psychological need. Recognising and understanding another person’s essence, and feeling seen...
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A Look says more than 1,000 Words
If you follow my blog, you will already know that my great passion is the Argentine Tango. It is...
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Our body language and its importance
Our bodies talk. Constantly. Even when we’re blissfully unaware of it. “We cannot NOT communicate,” these are the wise...
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Why sales teams should dance the tango
My great passion is the Argentine tango. Tango is like a conversation: It is all about respect, trust, empathy,...
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